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Business Support Co-Ordinator
Reporting to Managing Director, the Business Support Co-ordinator is tasked with supporting the smooth operation of the business and administrative support function of BlueWave, paying particular attention to supporting office management, client onboarding, customer accounts, procurement and the overall support of business operations.
This is a one year fixed term contract to support a fast growing business, this role is vital to enable best practice is applied across the organisation in a consistent and efficient manner.
As directed by the management, the Business Support Co-ordinator will also work closely with the wider employees to assist with any other responsibilities that may currently fall under their remit which are ‘administrative, support or day to day operations’ biased.
Responsibilities of the Business Support Co-ordinator:
- Reporting to the Managing Director (weekly and monthly activity reporting).
- Working closely with the directors/senior leadership team with regard to their support requirements and ensuring they are efficiently supported. Assisting the Directors(s) as and when required.
- Ensuring the office is run in a professional and consistent manner – administrative, facilities, H&S etc.
- Dealing with customer accounts queries.
- Oversight of new client installation diary, working with the Customer Support team as and where necessary. Other diary management as needed.
- Management of the company vehicles including insurance, MOT, Tax and any associated admin.
- Booking of travel and accommodation as and when required.
- Meeting and greeting visitors and VIPs.
- Managing and assisting with events.
- Point of contact for initial queries into the business.
- All operational administrative duties.
Overall Knowledge, Skills & Behaviours
- Office management
- Health and Safety oversight
- Project management
- Event management
- Customer service
Personal Skills & Characteristics
- Positive attitude, enthusiastic and self-motivated
- Thrives under pressure
- Flexible, open, adaptable
- Extremely hardworking
- Detail focused
- Team player
Senior Software Engineer
At BlueWave, we believe a connected society is a better society.
A career with us will place you at the heart of a thriving workplace community, (em)powering people across the world.
We’re a group of techies, creatives and everything in between, and we’re always looking for talented people to join our growing team.
We innovate and break things; doing things other companies don’t do. In other words, BlueWave isn’t your average company and our people aren’t average either.
We want to be excited about coming to work and we want to make a difference. Otherwise, what’s the point?
Above all, we believe in and succeed through collaboration. It’s at the heart of who we are, we support each other in order to succeed.
With collaboration comes a sharing of knowledge. We are always learning, growing and evolving in order to continue to deliver the best possible service for our customers. As one of the team, you will have the opportunity to work alongside leading experts in their field, with a wealth of experience to share.
We strive to accelerate progress by taking an imaginative and original approach to all we do.
We have a culture of transparency, communication and respect, ensuring our relationships with employees, teams and customer partnerships are built on trust and integrity. We embrace change, diversity and the opinions and ideas of others.
Not only are we driven to innovate, but we are mindful of doing this in a way which gives back to our planet and environment. From protecting ancient woodland to designing heat-sharing schemes for our datacentres – we believe in being “more good” rather than “less bad”.
Job role, duties & responsibilities:
Within the aql group we provide services to telecommunications operators and to thousands of other organisations, such as retail and government.
As a Senior Software Engineer, you will be part of our growing team, working on a diverse range of systems, platforms and projects that manage our innovative messaging, telecoms, datacentre, connectivity and “Internet of Things” services.
You will be working on new developments to improve our current portfolio of services, as well as rearchitecting older systems. There is plenty to challenge, and many opportunities to learn.
Our customers trust us with their sensitive data:
You must be able to pass the UK Government Security Vetting.
We are a close-knit, friendly team – there is a great atmosphere and coffee is always available!
Essential skills, knowledge and/or experience:
We are looking for someone with a true passion for Development and technology, who will thrive in an Agile environment where you will have input on every stage of a software project.
PHP – Laravel – Docker – Agile – Unit Testing – REST – CI/CD
We are Looking for a Network Engineer to join our fast growing business.
The successful candidate must have some of the following experience:
- Linux system administration (Debian and Redhat)
- Physical (Cabling, Crimping, Patching)
- Mikrotik Routers
- Ubiquiti Equipment • Siklu P2P Links
- Ceregon P2P Links
- Wimax and LTE
- L2tp, Eoip, VPN, VPLS, OSPF
- Voip Platforms • Databases (MySQL, Redis)
- Microsoft Windows Server
- Working with load balancers, caching layers and real-time event processing
- Firewalls (Cisco, Juniper, Linux/*BSD)
- Cisco Certification CCNA or above
- 5 Years experience working in a similar environment
- Full IOM / UK Driving License
Working in an energetic, fast paced environment, you’ll have a 'can do' attitude and be able to show initiative and the ability to learn quickly. We are constantly evolving, so you’ll get to use all the latest tools and influence which are adopted for wider use. You will take part in an on-call rota providing 24/7 support and you will be interacting with our customers, suppliers, contractors, senior management and directors and therefore excellent communication skills and the ability to work to deadlines and flexible hours are essential. Our customers trust us with their sensitive data: You must be able to pass Government Security Vetting.
What are the next steps?
1. Submit your CV
We'll look through it. Experience is great, but we're just as interested in transferrable skills and cultural fit. We'll be in touch if you're successful at this stage (usually within a month).
We get lots and lots of applications for most positions, so please don't be put off if we take some time in getting back to you - we know how frustrating and nerve-wracking the whole process can be and we promise we're not doing it on purpose!
2. Phone call from BlueWave
Our very lovely HR manager will give you a call to have a chat about you, your experience and what makes you tick. They'll be able to give you more info about the role, the team and the company and answer any questions you have at this point.
3. In-person interview
You'll then be invited to BlueWave Communications HQ for an interview, usually with our HR manager and your possible future line manager. Interviews tend to last around an hour and may include some kind of aptitude test or presentation, depending on the role. You'll have a chance to tour the building, get a better feel for our culture and find the answers to any questions you have.
(Remember, this whole process is also about making sure BlueWave is the right fit for you.)
If we love you, we'll make you an offer. And we hope you love us enough to accept. And thus, the next stage of your career - your BlueWave adventure - begins!